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Case Studies

Customer Stories

Real teams, real shifts. See how the people who plan, staff and run the floor move from spreadsheets and phone rounds to one calm, connected way of working.

  • Told by the people who use it every shift
  • From first rostering cycle to a whole terminal live
  • Calmer shift starts, a record that stays with the worker
PlannersHR leadsSite heads

Hear how teams replaced spreadsheets and phone rounds with ShiftEaze. Start with our largest deployment, the Mundra Port Workforce Management Case Study, then explore stories from planners, HR leads and site heads.

Mundra Port Workforce Management Case Study

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operators
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terminals and divisions
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terminals rostered live
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languages for planners
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AI voice calling scenarios in production

Summary:Mundra shows what ShiftEaze looks like at scale on a working port. ShiftEaze supports 6000+ operators across 12+ terminals and divisions, with six terminals rostered live. Planners work in three languages, and AI voice calling runs five scenarios in production.

Before

Before: manual spreadsheet rosters, informal leave on calls and paper, no live view of attendance, and absences discovered only at shift start.

After
Build onceReuse everywhere
DDNNOODDNNOODDNNOODDN
Terminal 1 Terminal 2 Terminal 3