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ShiftEaze
Platform

AI Workforce Operations Platform

  • Smart Rostering
  • Absence Prediction
  • Geofenced Attendance
  • Live Dashboards

One platform, two faces: an operator app and a manager portal

ShiftEaze brings everything together in one place, making it one of the best staff scheduling software solutions for large frontline teams. From shift planning and attendance tracking to leave management, every update is reflected in real time, keeping operators and managers connected through a single source of truth.

ShiftEaze is built for large frontline teams. Operators get a simple app for punch-in, leave, helpdesk and their own performance passbook. Managers and admins run the same operation from a web portal.

ShiftEaze operations control room with live workforce screens

AI Rostering & Shift Scheduling Software

Build a rotation once (Day, Day, Night, Night, Off, Off) and apply it to any terminal, department or batch in a few clicks.

  • Drag-to-build patterns: planners drag shift chips into a pattern strip and the calendar builds itself.
  • Two run modes: Generate once creates a fixed window of at least 30 days, and Auto-repeat keeps generating the next window until a planner stops it.
  • Configurable Shift Master: shift types such as D, GEN, N, Standard 40 hrs/week and WO each carry their own colour and legend, so new shift types slot in without disruption.
  • Shift Extender: extend a shift with precise OT timing on a dual-handle slider, with a safeguard against duplicate extensions.

This removes date-by-date entry and keeps cycles consistent across every site.

Drag to build

Drop shift chips into a strip and the calendar fills itself.

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Two run modes

Generate once for 30+ days, or auto-repeat until you stop it.

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Shift Extender

Add overtime with a simple slider. Duplicate extensions are blocked.

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AI Absence Prediction & Overtime Backfill

The AI Roster Planner scores absence risk for every operator and every shift. It uses rolling 30-day attendance history, position in the DDNNOO pattern, leave codes and community or festival calendars.

  • Validated: AUC-ROC of 0.8668 on its home terminal, and the same 0.8668 on a second terminal.
  • Respects approvals: a confirmed, approved leave always overrides the model.
  • Learns from rejected leave: operators whose leave was rejected go absent 24.8% of the time, against a 5.3% baseline, a 4.6× uplift the model is tuned to catch.
  • One-click cover: the “Arrange” button opens a ranked list of available replacement or overtime candidates.

Geofenced Employee Attendance Software

Every punch is tied to a place, not just a person. Because it works as AI Based Time Tracking Software for Multi-Site Workforce operations, each punch is checked against its own terminal's boundary.

  • QR gate-pass punch in/out: accepted only inside that terminal's geofence.
  • Six ways to capture attendance: mobile check-in, QR scan, kiosk or back-office entry, confirmation approval, regularisation approval and an automated no-show job.
  • Live updates: present, on duty, late and absent are visible the moment a punch happens.
  • Legacy data included: Kronos device attendance is imported, so terminals mid-migration see one combined picture.

QR gate-pass punch

Punch in and out only works inside that terminal's boundary.

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Six ways to record

Mobile, QR, kiosk, back-office, approvals and an automatic no-show job.

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Old data included

Kronos device data is imported, so you see one combined picture.

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Workforce Analytics & Real-Time Dashboards

Four dashboards (Manpower, Shift Attendance, Attendance, and a combined Leave/Helpdesk view) give operations, HR and site leadership the same live picture.

  • KPI cards for active headcount, present today, on leave, absent and OT today
  • Designation-wise strength versus requirement, plus grade distribution
  • One filter bar for terminal, department, batch, designation, work type and timeframe
  • Export for anything that needs to leave the screen

AI Voice Calling for Workforce Management

The calls a supervisor used to make by hand are now placed automatically, in the operator's own language (English, Hindi or Gujarati). The scripts were drafted from real supervisor conversations.

  • Shift Confirmation Reminder
  • Punch-In Reminder
  • Absence Prediction Priority Call, fired the moment a risk is flagged
  • Overtime Request
  • Punch-Out Reminder

Each outcome returns through a verified webhook and is logged against the operator's attendance and shift record.

Shift confirmation

Reminds operators about their upcoming shift.

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Punch-in reminder

A friendly nudge when it is time to clock in.

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Punch-out reminder

Reminds operators to clock out at the end of the shift.

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Workforce Performance & Worker Passbook

Every MOVE, attendance record and punctuality signal is tied to one portable worker ID (the RGID) that travels across terminals and contractors.

  • Output tracking: crane moves, moves-per-hour and Gross Crane Rate (GCR) per operator.
  • Clear employee status: Active, Absconded, Not Reported, Terminated, On Notice Period, or Medical Leave.
  • A fair record: disciplined workers can prove their history, and patterns of problems are flagged early.
Aerial view of a container terminal where operator moves are tracked

Employee Leave Management Software

Leave is handled digitally from request to outcome, replacing phone calls and paper leave registers. Operators request leave in the app, planners decide from the same queue they manage shifts from, and the outcome feeds back into the AI Roster Planner.

  • Digital requests, live balances: Paid, Sick, Casual and Unpaid balances update immediately.
  • One-tap approvals: planners approve or reject from the same queue they manage shifts from.
  • Automatic rejection follow-up: did the operator come to work or go absent anyway? That outcome feeds back into the AI Roster Planner.
  • Live breakdowns: by designation, leave type and approval rate, filterable by terminal, department, batch and date range.

Live balances

Paid, Sick, Casual and Unpaid balances update instantly.

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One-tap approvals

Approve or reject from the same queue you manage shifts in.

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Live breakdowns

By designation, leave type and approval rate.

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